Terms and Conditions

Last updated: 9 December 2025

These Terms and Conditions govern your use of the website kicksclosetshop.com and the purchase of products from KicksCloset (“we”, “our”, or “us”).

By accessing or using our website and/or placing an order, you agree to be bound by the following terms and conditions.

1. Company Details

Trade name: Kickscloset
Registered address: Kaasrui 1, 2000 Antwerpen, Belgium
Phone number: +32 488 70 27 69
Email: info@kicksclosetshop.com
Website: https://kicksclosetshop.com/

2. Products & Availability

All products displayed on our website are subject to availability. We reserve the right to modify or discontinue any product without prior notice. Colors and sizes may slightly vary from what is shown on screen due to display settings.

3. Pricing & Payments

All prices are listed in the currency selected at checkout and include applicable taxes unless otherwise noted. Shipping costs are calculated at checkout.

We accept the following payment methods:

Credit/Debit Cards (Visa, MasterCard, etc.)
Apple Pay / Google Pay
PayPal
Shopify Payments

KicksCloset reserves the right to cancel or refuse any order in case of pricing errors or payment issues.

4. Shipping Policy

We ship internationally. Orders are processed within 1–3 business days after purchase unless otherwise specified. Delivery times vary by country.

Shipping carriers used:

DHL, FedEx, or local postal service

You will receive a tracking number once your order is dispatched.

5. Return & Refund Policy

We offer returns within 14 days of delivery. To be eligible for a return:

The item must be unused and in original packaging.
Some items (e.g., limited releases or custom orders) may not be eligible for returns.

Return shipping is the responsibility of the customer unless the item is defective or incorrect.

To start a return, please contact: info@kicksclosetshop.com

Refunds will be processed within 7 working days after receiving and inspecting the item.

6. User Account & Conduct

By creating an account, you agree to provide accurate, current, and complete information.

You may not use our site for any unlawful purpose, nor may you violate any laws in your jurisdiction. Abuse of the platform (e.g., fraudulent chargebacks, bot usage) will lead to termination.

7. Intellectual Property

All content on this website — including text, logos, graphics, product names, and images — is owned by or licensed to KicksCloset and protected by copyright and trademark laws.

You may not use or reproduce any content without written permission.

8. Limitation of Liability

To the maximum extent permitted by law, KicksCloset shall not be liable for any indirect, incidental, or consequential damages arising out of the use of this website or purchase of our products.

We do not guarantee that the site will be uninterrupted, secure, or error-free.

9. Governing Law

These Terms are governed by and construed under the laws of Belgium and the European Union. You agree to submit to the exclusive jurisdiction of the courts of Belgium for the resolution of any dispute.

10. ODR Platform (EU Customers)

In compliance with EU Regulation No. 524/2013, customers residing in the EU can submit disputes online via the European Commission’s Online Dispute Resolution platform:

➡️ https://ec.europa.eu/consumers/odr/

11. U.S. Customers – State-Specific Policies

If you are based in the United States, please be aware that your consumer rights may vary depending on your state. Some states require extended return periods or mandatory disclosures. By using this website, you acknowledge that:

Refund/return policies are clearly displayed above.
There is no guarantee of cancellation rights unless legally required in your state.
Any disputes will follow the governing law outlined above unless local laws provide otherwise.

12. Contact Us

If you have questions about these Terms and Conditions, or if you need help with your order, feel free to contact:

Email: info@kicksclosetshop.com
Phone: +32 488 70 27 69